Sales Strategies.
Aimed at professionals, operational managers, or sales staff interested
in acquiring tools for consultative sales or client advice, at a basic
and/or advanced level.
Sales Negotiation and Communication.
Aimed at professionals, operational managers and directors who would
like to improve their abilities and skills for sales management, conflicting
clients and long-term development of clients.
Sales Coaching.
Aimed at directors, sales managers and professionals who would like
to improve their team's results through the modification and/or development
of their employee's competences.
Service Quality.
Aimed at professionals, operational managers and directors who would
like to implement systems for the improvement of the personal, as well
as the phone assistance of clients, also, for improvement of the total
client satisfaction programs in the current highly competitive market
contexts.